Free Standard delivery on Orders Above £5.00

Delivery, Returns and Refunds Policy

Thank you for shopping at Stationery Island.

Delivery

We will provide a tracking number for your delivery. Your item will be dispatched within 48 hours on weekdays. UK delivery within 7 working days. If you require quicker delivery, please contact us. We deliver within the European Union, the cost of delivery is €1.99.

If you are not completely satisfied with your purchase, we’re here to help.

Returns

You have 30 calendar days to return an item from the date you receive it. To be eligible for return, your item must be unused and in the same condition that you received it. It must be in the original packaging. You must have proof of purchase for the item. If you wish to return your item, please contact us.

Refunds

Once we receive your item, after inspecting the product we will immediately notify you on the status of your refund. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a few days, depending on your card issuer’s policies. 

Shipping

You will be responsible for paying for your own shipping costs for returning your item unless the return is due to manufacturing fault. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

We are always happy to help, so if you have any other queries please get in touch.

 

For more information read our Terms and Conditions